Privacy Policy

Last updated: 26 May 2026

At BiscuitDesigns, your privacy is important to us. This policy explains how we handle your personal information when you visit or shop with us.

1. When You Contact Us

If you reach out to us via our contact form or email, we store your name and email address. We use this information solely to respond to your inquiry and provide any necessary follow-up support regarding our services. We keep contact enquiries for as long as they are needed to provide you with the best service.

2. Making a Purchase

When you place an order for a custom order, we collect your name, email, billing address, and shipping address to process and deliver your order. All payments are handled securely through our trusted payment provider in GBP. Please note that we do not store your full credit or debit card details on our servers; these are handled directly and securely by the payment processor. We retain specific order records for a longer period to comply with legal and tax obligations.

3. Cookies and Analytics

We may use cookies and similar tools to help our site run smoothly and to understand how our visitors use the site. This basic analytics information helps us improve the shopping experience for all our customers.

4. Your Rights

As a resident of the UK, you have the right to access the personal data we hold about you, to ask that your personal data be corrected, or to request its deletion. If you would like to exercise any of these rights, please contact using the contact page.

5. Updates to This Policy